FREQUENTLY ASKED QUESTIONS
RIVAL Wealth HQ is based in Masterton and provides expert advice New Zealand wide. You deal directly with financial advisers that focus on you and what you need. If you ever have a question, and there’s no such thing as a silly question, get in touch as we’re here to help. Below are a number of frequently asked questions we regularly come across.
What does RIVAL Wealth offer?
- Everything financial! We design detailed personal and business plans tailored to suit you.
- Cash and debt management – set up a budget and tell your money where to go instead of wondering where it went. How to get debt-free quicker.
- Health, life, and income insurance – make sure your family will be financially secure if the unexpected happens.
- Investments, savings, and KiwiSaver – how to grow your money so you can retire with the lifestyle you desire
- Estate planning – ensure the money and belongings you leave behind go to the right people
- ACC – helping you have the right combination of ACC and income protection.
Is the advice I receive impartial?
Yes – our advice is impartial. We are not tied to any bank, investment firm, or insurance company so our recommendations are based on what your financial needs are.
How much will financial advice cost?
This is understandably one of the most common questions we are asked. You will not be charged for the initial consultation, and you are under absolutely no obligation to proceed. If you choose to go ahead we will clearly detail if there will be any fees. Click here to find out more detailed information about our fees
Most insurance products do not incur any charges as we get a commission from the product provider. For investments, charges are a percentage of the assets under advice, which will be disclosed before you commit.
Get in touch with us here.
Are my investments and insurance held with you?
No. We do not hold your assets or insure you. We act as advisers or intermediaries dealing with companies on your behalf. Your investment or insurance is held in your name with a third party that we determine.
How are you compensated?
Please refer to our Financial Advice Disclosure Document which has detailed information about our fees, compensation and commissions. Click here to download this document.
Will you review my plan in the future?
Yes, we have a dedicated team that makes contact with our clients to complete an annual review to check if anything has changed in the last 12 months. Many events can trigger the need for a review like selling or buying property, changing jobs, repaying debt, getting married or separated, health issues, having children or grandchildren plus much more.
We want to make long-term relationships with our clients and have a quarterly newsletter that we send out to clients that keeps you up-to-date with the latest happenings in the financial world. RIVAL Wealth is here to support you and your financial plan both now and in the future.
Will my adviser be fully qualified?
Yes our financial advisers are qualified. We also have a mentor system, where advisers can discuss issues and topics with each other. Our Advisers can give you details of their qualifications and individual experience when requested.
I'm not sure whether I really need advice; what should I do?
Many people are not certain they need advice. We have structured our service to ensure that you understand the benefits and costs before you make any commitment. There will be no charge for our initial consultation and we will make sure you are firmly in the picture before making a decision. You can download a copy of our Financial Advice Disclosure Document. This document has more detailed information about our fees, commissions, and compensations.
Get in touch with us here and chat with one of our friendly advisers.
What happens if I don't go ahead?
There is no obligation for you to act after our initial meeting. It would be helpful to us if you let us know why; your feedback will help us improve our services in the future. You can download a copy of our Financial Advice Disclosure Document. This document has more detailed information about our fees, commissions, and compensations.
Code of Ethics
At RIVAL Wealth, we pride ourselves on our ethical business practices, by always putting the needs of our clients first.
You’ll also find a copy of the Code of Professional Conduct for Financial Advisers here.
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